José Ferreiro's ホセ フェレイロ (Хосе Ферреиро) research, analysis, management experiences, Information Technology trends, competitive intelligence and life stories...
Wednesday, April 4, 2012
What is an application owner by José Ferreiro?
I was wondering this week about 'Application Owner'. An application owner holds ultimate responsibility for a specific system or application. They are accountable for incidents, problems, and changes that impact the system or application and they need to understand system capacity and capabilities. They are also required to research and provide management with recommendations toward business objectives or deliverables. In some cases they are commonly referred to as subject matter experts (SME) but don’t be fooled by the technical complexity. An application owner needs to know how to communicate to all levels of management, put a face to their application, and politically support customers or end users.