Restructuring organizations and reducing staff to make them more productive means that there is a strong need to identify,
retain and motivate truly exceptional employees who can work effectively in teams.
EQ enhances teamwork.
Rapid technological and business changes require people to be able and willing to accept and implement change.
EQ enhances flexibility.
Globalization creates political and cultural challenges for leaders and employees.
EQ enhances problem solving!
In the mid-1990's Daniel Goleman, a psychologist and author did a lot of influential and pioneering work on EQ. Goleman believes that outstanding leadership requires a combination of self-mastery and social intelligence, which have two competency areas: perception and skills.
Leaders with high emotional intelligence can enhance the motivation and optimism in a workplace. It is also important because often because how often results are obtained can be as important as the results themselves.